Frequently Asked Questions - RCS E-mail
Do I have to use my Rensselaer RCS e-mail account?
Yes. Over the last few years we have found it increasingly difficult to contact
our students with critical information (i.e. building closings, notice of
events, plans of study, schedule postings) due to changing e-mail addresses and spam
blocking. By using the Rensselaer Computing System (RCS) e-mail system we can eliminate delivery errors and keep students informed of important announcements and news.
Is my network account changing?
Your Hartford network account will be changing to match your RCS ID (most likely during the break between the Fall and Spring terms in December), for now you should continue to use your current Hartford network user ID.
Is my new e-mail username the same as my RPI LMS username?
Yes, it is. Your RPI LMS username is your RCS ID.
Can I forward my e-mail?
No. The current RPI policy states that no e-mails will be forwarded to an external e-mail address. If you currently forward your rh.edu webmail to another location you will no longer be able to do this.
Will I be able to access my Hartford e-mail?
For a short period of time, you will be able to access your Hartford e-mail using the links below. We encourage all students to familiarize themselves with the new system.
You may wish to copy any of your e-mails stored at your rh.edu account to your rpi.edu account during the transition period. You will want to remove your rh.edu address from any listservs and distribution lists that you may have subscribed to. You will want to remove any forwarding from other e-mail addresses to your
rh.edu address or change these to forward to your rcsid@rpi.edu account.
If I still have questions, what should I do?
Contact Technical and Information Services
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