EVENTS
FOR
IMMEDIATE RELEASE
September 18, 2007
Contact: Robin
Micket (860) 548-7894
Rensselaer's Connecticut Quality Council Presents 2007 Quality Symposium
EVENT: The Connecticut Quality Council (CQC) at Rensselaer's Hartford Campus is offering the 2007 Quality Symposium. This full-day program includes the morning keynote address, “Human Factors for Quality Implementation,” by Andrew Bordick, Global Quality Manager, FOD & Human Factors, Pratt & Whitney; and the afternoon keynote address, “Transforming Quality through Collaboration,” by Don McDonald, Ph.D., Vice President, Quality, Hamilton Sundstrand. In addition, there are eleven breakout session options running in three parallel tracks: “Leadership,” “Tools & Techniques,” and “Forward Thinking.” The symposium is recommended for all manufacturing, service, government, education, healthcare, and non-profit professionals interested in teamwork and employee involvement, process approach and development, customer focus, and continuous improvement.
DATE: Wednesday, October 3, 2007
TIME: 8 a.m. – 3:45 p.m.
LOCATION: Rensselaer's Hartford Campus, 275 Windsor Street, Hartford
ADMISSION: Pre-registration is required and open to all interested participants. Special rates apply for CQC member companies. The registration fee includes a continental breakfast, lunch, materials, and networking opportunities.
MORNING KEYNOTE ADDRESS: Human Factors for Quality Implementation
Many quality improvement efforts fail because the human factors have not been addressed appropriately. Human factors include human capabilities and limitations in the workplace, human physiology, supervisory effects, psychology, workplace design, environmental conditions, and human-machine interface. This session will explore how companies can increase performance in quality implementation using methods that are human-based. We will review the history and evolution of the concept, methods of implementation, and best practices as well as common mistakes.
AFTERNOON KEYNOTE ADDRESS: Transforming Quality through Collaboration
Everyday business demands challenge the notion that quality comes first. In reality, a variety of forces create business decisions on resources and funding that may not benefit a quality vision. We will discuss an approach for driving collaborative efforts to unify a quality approach across a diverse business with multiple stakeholders and therefore multiple conflicting directions. The net impact of this approach has double the resources and funding for quality.
MORE INFORMATION: Registration forms and the full agenda for the symposium including detailed session and speaker information are available at: www.ctqualitycouncil.org. To learn more about the symposium or for any questions, please call (860) 548-2488 or e-mail: cqc-info@ewp.rpi.edu.